Privacy Policy
TALA is a branding and packaging design studio based in New York. This policy explains what information we collect when you visit talabranding.com, book a call, buy from us or join our newsletter, and how we use it.
1. Information you give us
- Booking a call: when you book through our scheduling tools (Calendly or Google Calendar), we collect your name, email, phone number and your answers to our booking questions, such as your business name and type.
- Newsletter: when you join our newsletter, we collect your email address.
- Purchases: when you buy a product such as our workbook, our payment provider (Wave) collects your name, email and payment details. We do not see or store your full card number.
- Messages: when you email or call us, we keep what you send so we can reply.
2. Information collected automatically
When you visit our site, we and our partners collect information about your visit using cookies and similar technologies. This includes the pages you view, how you scroll and click, how long you stay, your device and browser type, your approximate location, and how you found us, for example an ad you clicked.
3. Tools we use
- Webflow hosts our website and receives form submissions.
- Calendly and Google Calendar schedule calls. Calls take place on Google Meet.
- Wave processes payments. Workbook files are delivered through Google Drive.
- Substack sends our newsletter.
- Google Ads. We use the Google Ads tag to measure whether people who click our ads go on to book a call. Google may use cookies to do this. You can manage ad personalization at adssettings.google.com.
- Microsoft Clarity. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimization, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
4. How we use your information
- To prepare for and hold the calls you book
- To deliver what you buy and send receipts
- To send our newsletter, if you signed up
- To reply to your messages
- To understand how our site is used and improve it
- To measure our advertising and prevent fraud and spam
5. What we don't do
We do not sell your personal information. We only share it with the service providers listed above so they can do their work for us, or when the law requires it.
6. Your choices
- Cookies: you can block or delete cookies in your browser settings. Some parts of the site, such as booking a call, may not work properly without them.
- Emails: you can unsubscribe from our newsletter at any time using the link in any email.
- Your information: you can ask us to show, correct or delete the personal information we hold about you. Email info@talabranding.com and we will respond within 30 days.
7. How long we keep information
We keep personal information only as long as we need it for the reasons above, or as long as the law requires, for example for tax records.
8. Children
Our site is for businesses and is not directed to children under 13. We do not knowingly collect information from children.
9. Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page.
10. Contact us
Questions about this policy? Email info@talabranding.com or call +1 (646) 462-1602.
